As part of our digital transformation and drive to continue delivering superior experiences, your Personal Account will now be managed by Almosafer, the Middle East’s leading travel brand, which is also part of Seera Group.
If you have balance in your account, you can transfer it to an Almosafer Wallet and redeem it on a wide range of travel bookings across Almosafer’s omnichannel touchpoints, including website and app. Almosafer Wallet is a great way to earn rewards and pay for travel bookings with ease. It acts as a virtual storage for your points that you can use to fully or partially pay for bookings. Learn more about the Wallet in the “Payments & Fees” section here.
To initiate your balance transfer, simply follow these steps:
Step 1: Create an Almosafer account.
Step 2: Verify your account through the verification link you receive via email. You’ll then have access to your Almosafer Wallet when you sign in.
Step 3: Complete the request form on this page.
We’ll then transfer the balance to your Almosafer Wallet within around 48 hours.